FBI Tech Tuesday on Building a Digital Defense against Tech Support Fraud

As part of its Tech Tuesday series, the FBI’s Portland, Oregon office has published an article on building a digital defense against tech support fraud, which is an especially relevant topic now given that many people received new electronic gadgets over the holidays. In one version of the scam, the user of the new device scans the internet for help on how to use it, which could lead them to illegitimate websites. In the second scenario, the scam starts with the fraudster contacting the user first, pretending to represent a well-known, reputable tech company. The article lists a series of tips to protect against this activity and ends with the reminder that legitimate tech companies will neither contact customers asking for access to their computer nor ask for account passwords. Read the article at the FBI.